At Gem World Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our Website, www.gemworldjaipur.com, you agree to the terms outlined in this policy. Please review it carefully.

1. Information We Collect

We collect various types of information from our users to provide a personalized and secure shopping experience. This includes:

1.1 Personal Information

When you create an account, make a purchase, or contact us, we may collect personal information, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

We also collect non-personal information to improve our services, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent on each page
  • Location data (if enabled)

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 To Process Orders

We use your personal information to process, ship, and confirm orders.

2.2 Customer Support

We use your contact information to respond to inquiries, address issues, and offer assistance.

2.3 Marketing and Promotions

With your consent, we may use your email address to send promotional materials, special offers, and updates on new products. You may opt-out of these communications at any time.

2.4 Personalization and Analytics

We use non-personal information to improve our Website’s functionality, enhance user experience, and conduct data analysis.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share information under the following conditions:

3.1 Third-Party Service Providers

We may share your information with third-party providers who assist us with payment processing, order fulfillment, and website analytics. These parties are bound to use your data only as directed by us and for specific purposes.

3.2 Legal Requirements

We may disclose information if required by law, court orders, or legal processes to protect our rights, customers, or public safety.

3.3 Business Transfers

If Gem World Jaipur undergoes a business transaction, such as a merger or acquisition, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve your experience on our Website.

4.1 What Are Cookies?

Cookies are small files stored on your device that help us remember your preferences, log-in details, and browsing behavior.

4.2 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality.
  • Analytical Cookies: Help us understand how users interact with our Website.
  • Marketing Cookies: Used to display relevant ads and promotions.

You may disable cookies in your browser settings; however, this may affect the functionality of our Website.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information, including:

  • Data Encryption: We use SSL (Secure Socket Layer) technology to encrypt your data during transactions.
  • Access Control: Only authorized employees have access to your data.
  • Regular Audits: We conduct regular audits and updates to maintain our data security standards.

However, please note that no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

6.1 Access and Correction

You may access and update your personal information at any time by logging into your account.

6.2 Deletion

You may request the deletion of your personal information, subject to certain legal obligations.

6.3 Marketing Communications

You may opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

6.4 Data Portability

You may request a copy of your data in a commonly used electronic format.

7. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not use this Website or provide any personal information.

8. International Data Transfers

If you are accessing our Website from outside India, please be aware that your information will be transferred, stored, and processed in India, where our servers are located. By using our Website, you consent to the transfer of your data to India.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed. If significant changes are made, we may notify you via email or a prominent notice on our Website.