Welcome to Gem World Jaipur! These Terms and Conditions (“Terms”) outline the rules and regulations for the use of the Gem World Jaipur website, available at www.gemworldjaipur.com (the "Website"). By accessing this Website, we assume you accept these Terms and agree to comply with them. Do not continue to use Gem World Jaipur if you do not agree to all the Terms stated on this page.
These Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, govern your use of our Website and the purchase of our products and services.
1. Definitions
1.1 "Company" refers to Gem World Jaipur, registered in Jaipur, India.
1.2 "Website" refers to www.gemworldjaipur.com.
1.3 "User" or "You" refers to the person using or accessing the Website.
1.4 "Products" refers to the gemstones, jewelry, and other products sold on the Website.
2. General Use
2.1 Eligibility
To use this Website and/or purchase Products, you must be at least 18 years of age or the age of legal majority in your jurisdiction. By using this Website, you represent and warrant that you meet these requirements.
2.2 Scope of Use
Your use of the Website is limited to the purposes stated herein. Any use beyond the expressly authorized purposes, including but not limited to the resale of Products or Website content, is prohibited.
2.3 Changes to Terms
Gem World Jaipur reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the new Terms.
3. Product Information
3.1 Product Descriptions
We make every effort to provide accurate descriptions of our Products. However, we do not guarantee that descriptions are error-free, complete, or current. Gemstones are unique, and variations may occur in color, shape, and size.
3.2 Product Availability
Availability of Products is subject to change without notice. We reserve the right to discontinue any Product or service at any time.
3.3 Pricing
All prices listed on the Website are in [Currency] and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be calculated and added at checkout.
4. Purchases and Payments
4.1 Order Acceptance
All orders are subject to acceptance by Gem World Jaipur. We reserve the right to refuse any order at our discretion.
4.2 Payment Terms
You agree to pay for any Products ordered via the Website. Payment methods accepted are listed on our checkout page. By providing your payment details, you represent and warrant that you have the right to use the selected payment method.
4.3 Cancellations and Modifications
Orders may not be canceled or modified once they have been confirmed. Please review all order details carefully before submitting your purchase.
5. Shipping and Delivery
5.1 Shipping Terms
Gem World Jaipur ships to various locations as specified on the Website. Shipping fees, delivery times, and carrier information are provided at checkout.
5.2 International Shipping
International shipments may incur customs duties and taxes upon arrival. The recipient is responsible for all additional fees required by customs in the destination country.
5.3 Delivery Delays
Gem World Jaipur is not liable for any delays in delivery due to circumstances beyond our control, such as natural disasters, shipping company delays, or customs delays.
6. Returns, Refunds, and Exchanges
6.1 Return Policy
Our Return Policy provides details on how returns are handled. You may refer to it on our Returns & Refunds page. Items must be returned in original, unused condition with proof of purchase.
6.2 Refunds
Refunds will be processed according to our Return Policy. Refunds will be issued to the original payment method within [timeframe, e.g., 14 days].
6.3 Exchange Policy
Certain items may be eligible for exchange. Please contact our Customer Service team within [specified days] to request an exchange.
7. Intellectual Property Rights
All content on the Website, including but not limited to text, images, graphics, logos, and software, is the intellectual property of Gem World Jaipur or its content suppliers. You are granted a limited license to use the content for personal, non-commercial use only.
8. User Responsibilities and Conduct
8.1 Account Information
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities conducted under your account.
8.2 Prohibited Conduct
You agree not to:
- Engage in unlawful, fraudulent, or abusive activity.
- Interfere with the Website’s functionality.
- Circumvent any security features of the Website.
Violation of these rules may result in termination of your access to the Website.
9. Disclaimer of Warranties
Gem World Jaipur provides the Website and its content on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding the Website, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
In no event shall Gem World Jaipur or its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website, regardless of the basis of the claim.
11. Indemnification
You agree to indemnify and hold Gem World Jaipur harmless from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the Website or violation of these Terms.
12. Privacy Policy
Our Privacy Policy explains how we collect, use, and share your personal information. By using our Website, you consent to the practices described in our Privacy Policy.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved exclusively in the courts located in Jaipur, India.